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As the internet service is developing day by day and so is the advancement of Wireless networks, people don’t solely rely on their mobile data plan nowadays. Due to the Wi-Fi services, accessing the internet has become more feasible for us. Suppose one doesn’t have an unlimited data plan, then he or she can use the web through Wi-Fi networks which is much more affordable and faster. Now, to connect to the server using a Wi-Fi, you’ll need an IP address present on your mobile. The IP address or Internet Protocol address is an alphanumeric code which is dedicated to the device that connects with the internet. But, often users come across an issue of failed to obtain IP address on their device. Mostly the Samsung users complain that their smartphone refuses to connect to Wi-Fi networks due to IP address error.

In this article, we will be looking into this problem and figure out a way to solve the IP address problem on the Samsung device. You can also contact Support Numbers for expert assistance regarding this issue.

failed to obtain ip address

Know Why IP Address Is Important

The IP address usually works according to the guidelines of the Internet Protocols. There are different versions of IP address available, and you can easily read and understand them. Every IP address focuses on two main functions; one is to identify the network interface and the other is to address the network location.

Computers, printers, smartphones, routers, tablets, every device has its own IP address that allows them to connect to any wireless networks. We can say that all electronic devices that connect through the TCP or IP network are logically assigned with an IP address.

If there is no IP address in your device, it can’t access other networks. In case, if you have the same issue of failed to obtain IP address on your Samsung phone, your device will be unable to connect to the Wi-Fi networks. As a result, you can’t do anything on the internet with your smartphone.


Different Types Of IP Addresses

In our every day’s work, we mainly deal with four types of IP addresses. They are:

Dynamic IP address: This type of IP address connects mostly a computer or any other device every single time when it wants to connect to a network.

Static IP address: It has a permanent nature. With this IP address, it gets easy to access the location of computers or other devices. Also, you can use it for Voice Over Internet Protocol and online gaming.

Public IP address: It allows direct access to the internet. Any server device like an email server, a web server that is directly accessible from the web uses a public IP address. It varies for different devices, i.e., it is entirely unique.

Private IP address: A private IP address is the one that allows an organization to create its own personal network. When a computer is assigned a private IP address, the local devices identify that computer via its private IP address.


Probable Reasons For The Obtaining IP Address Error

If you’re aware of the primary reasons for which you’re getting this error, it gets easier to solve them. The issue of failed to obtain IP address on Samsung device can occur at the time of connecting to any Wi-Fi network or mobile hotspots. Some of the probable causes we need to know about are as follows:

  • Wi-Fi security settings problem.
  • Problem with the router that provides the Wi-Fi network.
  • Interference in the wireless network.
  • Internet connection may be slow or interrupting.
  • Internal issues in your Samsung device.
  • Issues due to any third-party software in the device.


How To Fix The Issue Of Failed To Obtain IP Address


Now let us have a look at how you can solve this IP address problem in your Samsung tablet or phone. You can try out all the given methods of solution untill you recover this situation.

Reconnect The Network

  • First, open the ‘Settings’ on your Samsung phone and click on ‘Wi-Fi’ option.
  • Long press on the network that refuses to connect and tap on ‘Forget Network’.
  • Then, tap on the network again, enter the password and reconnect.


Set Your Device To Airplane Mode

  • Go to ‘Settings’, then click on ‘More’ options. Here, you’ll find the ‘Airplane mode’. Turn it on.
  • Now, you need to wait for 10-15 seconds at least.
  • After that, disable the ‘Airplane mode’ and check if the phone connects with the Wi-Fi. In some cases, you can get rid of the issue of failure to obtain an IP address quickly and connect your device to the internet.


Reboot Your Device or Router

This is only applicable to your home networks. If you can connect to a local cafe bar Wi-Fi, you can’t expect them to reboot the network just for you. If you’re at home and the issue is caused by a software conflict in your phone or a rooted glitch, rebooting both might solve the problem for good. To restart the router follow the steps below accordingly:

  • Open the Command Prompt window.
  • Type ‘ipconfig’ in the prompt and press Enter.
  • It will show the ‘Windows IP Configuration’. From here, locate the ‘Wireless Lan adapter Wi-Fi’ and copy the ‘Default Gateway IP’ address.
  • Then, paste the address into the web browser and press the ‘Enter’ key.
  • In case the router asks for username and password to log in, you can use the default credentials. Insert ‘admin’ in both the boxes and click on Login.


Set The WPA2-PSK Network

  • First, go to your routers web interface.
  • Look around for the Wireless security settings. Depending on your router, you’ll sometimes find them under ‘Security’ or ‘WLAN’.
  • Once you’ve managed to find them, see which encryption your router uses. If it’s set on ‘AES’, change it to ‘TKIP’. If it’s ‘TKIP’, change it to ‘AES’.
  • Look for the Save button and click on it.
  • Now, open ‘Settings’ on your phone and go to the ‘Wi-Fi’. Then, long press the router’s network.
  • Tap on ‘Forget network’ and then reconnect to it again by inserting the password.


Need Expert Assistance? Connect With Us

In case the above solutions didn’t work well for you, then talk to our Support Numbers team for an extensive IP address support. Our professionals have extended exclusive best-in-class affordable services for IP related issues. So, reach us in the first instance and resolve the error of failed to obtain IP address on your Samsung device.

Time-Bound Solutions

With Support Numbers, you can be assured of quick responses and time-bound services. You can even avail of the fixes according to your convenient time.


Pocket-friendly Services

At Support Numbers, we value both your time and money. You will be getting our best services at a reasonable price. So, seek help from the world-class technicians within your pocket.


Expert’s Assistance

Whatever the issue is, don’t need to be worried. Support Numbers do have a team of experts who are always there for you to help in the best possible way. In case, you are finding any problems; you can call us, mail us or even have a chat with us via the online portal. We will be there for you to help.




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